Picnosia Privacy Policy

1. Introduction

This Privacy Policy (the “Policy”) describes Picnosia’s practices regarding personal data collected when you access picnosia.com (the “Site”), or use Picnosia’s services, applications, or platform through the Site or by any other means (collectively, the “Services”). Picnosia provides image and video generation services using AI technology.

As used in this Policy, “personal data” refers to any information that relates to or identifies an individual, directly or indirectly.

Applicability: This Policy applies to the personal data that Picnosia collects, uses and discloses, which may include:

When you make a purchase, we use third-party payment processors to collect credit card or other financial information. Picnosia does not store credit card or payment information, only the payment confirmation.

Changes: We may update this Policy from time to time to reflect changes in legal, regulatory, operational requirements, or our practices. Please review this Policy periodically for updates. If you do not agree to any changes, you should discontinue any interaction with us.

Definitions:
You or Your refers to the individual accessing or using the Services, or the company or legal entity on behalf of which the Services are accessed or used.
Company (referred to as “We,” “Us,” or “Our”) refers to Picnosia.
Usage Data means data collected automatically from the use of the Service or from the Service infrastructure itself.

2. Collection and Use of Your Personal Data

2.1 Types of Data Collected

2.1.1 Personal Data

When you interact with the Services, you may provide personally identifiable information, including but not limited to:

  • Username for the Services
  • Text or images entered as well as other content such as photos, videos, documents or messages
  • IP address
  • Usage data
  • Tracking technologies and cookies
  • Contact information
  • Organizational details such as company title
  • Email address
  • Other data you voluntarily provide (e.g., survey responses or information shared during communications)

2.2 Use of Your Personal Data

Picnosia may use your personal data for the following purposes:

  • To provide, maintain, and improve our Services
  • To manage your account and access to Service features
  • To fulfill a contract, including processing purchases or other agreements
  • To contact you by email, phone, SMS, or push notifications regarding updates, security, or services
  • To provide you with information about new products or services, unless you opt out
  • To manage customer inquiries and support
  • For business transfers, including mergers, acquisitions, or reorganizations
  • For other purposes, such as analyzing data and improving our Services

2.3 Sharing Your Personal Data

We may share your personal data in the following situations:

  • With service providers, third-party vendors, consultants, and business partners for monitoring, analysis, or outreach purposes
  • In connection with business transfers, including mergers, asset sales, or financings
  • With your consent, for specific purposes
  • With law enforcement, if required by law or in response to valid requests by public authorities

2.4 Retention of Your Personal Data

Picnosia will retain your personal data for as long as necessary for the purposes described in this Policy, including to comply with legal obligations, resolve disputes, and enforce agreements. Usage Data may be retained for internal analysis, enhancing security, or improving the functionality of the Service.

2.5 Transfer of Your Personal Data

Your information, including Personal Data, may be transferred to and processed on computers located outside of your jurisdiction, where the data protection laws may differ from those of your country. By submitting your Personal Data, you consent to such transfers. We will take reasonable steps to ensure the security of your data in accordance with this Privacy Policy.

2.6 Security of Your Personal Data

While we strive to use commercially acceptable means to protect your data, no Internet transmission or method of electronic storage is completely secure. We cannot guarantee absolute security.

3. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal data from individuals under the age of 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so we can delete it.

4. Links to Other Websites

Our Services may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We recommend that you review the privacy policies of any third-party site you visit.

5. Changes to this Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new "Last Updated" date. You will be notified by email or a notice on our Services before the changes become effective. Changes are effective once posted.

Europe

For individuals located in the European Economic Area (EEA), Switzerland, or the United Kingdom, our legal basis for processing personal data depends on the data concerned and the context in which it is collected. Generally, we collect personal data with your consent, to fulfill a contract, or for our legitimate interests.

To exercise these rights, please visit the My profile Picnosia.

California

For California residents, this notice complies with the California Consumer Privacy Act (CCPA). You have the right to:

To exercise these rights, please visit the My profile Picnosia.

7. Applicable Law

This Privacy Policy is governed by French law.

8. Geolocation by IP address

We use MaxMind's GeoLite2 database to estimate the approximate geographic location (country) of our users, based on their IP address. This information is only used to tailor certain content (such as language or currency), or apply appropriate VAT rules.

The GeoLite2 database is provided by MaxMind, available at https://www.maxmind.com.